How can I find out if a check has cleared, what my balance is or amount of my Direct Deposit?
A: All of this can be done through Internet Banking, a free service available to all West Chester Savings Bank customers. You can also: View accounts and account balances, view up to 90 days of account history, transfer funds between accounts, make payments on loans at West Chester Savings Bank, submit change of address information, request stop payment orders for checks, etc.
When using the Bill Payment option how is the transaction completed?
A: Electronic payments will be made within 2-3 business days of posting to your account. If a payee isn't set up to accept electronic payments, the system will issue a paper check and payment will be made via mail. It is recommended that you allow 5-8 business days from the date of posting for delivery. When you set up a payee using the Bill Pay system, the Bill Payer screen will tell you whether or not it is equipped to receive electronic payments.
A: Debit cards are available with any checking account. We do not charge when our ATM is used, although other banks can charge if you use their ATM. We are also a part of Shazam’s privileged status so any ATM on the privileged status network is free as well.
What is MasterCard SecureCode Activation and why are online retailers requiring it?
A: SecureCode is a service that helps protect MasterCard card accounts against unauthorized Internet transactions by using identity information established between an individual cardholder and his or her financial institution. Once a cardholder activates the service, the card cannot be used at a participating Internet merchant without authentication by an authorized user of the account. The overall objective of SecureCode is to improve the security of payment transactions in the electronic commerce environment. It is designed to improve both cardholder and merchant confidence in Internet purchases, as well as reduce disputes and fraudulent activity related to the use of MasterCard payment cards.
At times, we may provide links to sites outside the control of our bank. We do not make any representations concerning the linked sites' contents or availability. You should review each site's privacy and information security policies carefully before you enter confidential information. Deposit and loan products offered by West Chester Savings Bank, Member FDIC Equal Housing Lender. The standard insurance amount is $250,000 per depositor.